Sample Service – Try Before You Buy!
WHAT IS THE STUDIO WILLIAM SAMPLE SERVICE?
We offer a 'Try Before You Buy' Sample Service where you can choose three* of your final candidates, from our ranges and finishes, to see in person at home. You can feel the weight, see what matches your current tableware, and really experience the cutlery in person. Our ethos is to give you the best customer experience possible, and for us, cutlery can only be truly appreciated once it is held in your hand.
We believe that the Sample Service helps you make an informed decision, reducing waste (a big part of our green business credentials).
STEP 1: ORDER SAMPLES
Choose up to 3 of your favourite ranges to sample. We will charge a nominal fee at a lower cost for each of the Sample Sets to allow you to see the cutlery at home.
STEP 2: RETURN YOUR SAMPLES
We offer a full refund on the sample products returned, provided they are un-used and in a resalable condition. Please note you are responsible for the cost of postage and returns, and the cost of these will not be refunded.
STEP 3: THE MAGIC NUMBER
*3 is the magic number: We limit the number of samples to a selection of three at any one time, as they are offered at a lower price point, to help you make an informed decision. Too many samples will also cloud your decision making process. We have found that three ranges gives you the perfect number to make the right choice.