Question 1

What is the difference between mirror and satin finish cutlery?

Accepted Answer

Mirror finish cutlery is highly polished and reflective. At Studio William, our cutlery passes through approximately 45 different polishing processes to achieve this finish. Satin cutlery is finely brushed, making it softer to the touch and less reflective. Both finishes are carefully quality controlled for consistency.

Question 2

How does the Studio William sample service work?

Accepted Answer

The Studio William sample service lets you order up to three cutlery sets at a discounted rate to try before purchasing. Once you have chosen your preferred collection, you return the other samples using our free returns service. A full refund is given on all returned sample sets. This service is offered to help customers make the most informed decision possible.

Question 3

Does Studio William offer wholesale or hospitality pricing?

Accepted Answer

Yes. Studio William works with hotels, restaurants, and food service businesses worldwide. We do not offer a generic price list — please contact our Sales Team on +44 01386 800 000 to discuss a personalised quote tailored to your business requirements.

Question 4

Is Studio William cutlery dishwasher safe?

Accepted Answer

Yes, Studio William stainless steel cutlery is dishwasher safe. To maintain the finish, we recommend removing cutlery promptly after the cycle and drying thoroughly. Silverplate and goldplate collections benefit from hand washing to preserve the finish over time.

Question 5

What material is Studio William cutlery made from?

Accepted Answer

The majority of Studio William cutlery is crafted from 18/10 stainless steel — the same high-grade material used in professional kitchens worldwide. Selected collections are also available in silverplate and goldplate finishes. Every piece passes through approximately 45 manufacturing and finishing stages before leaving our facility.

Question 6

Where is Studio William cutlery designed and made?

Accepted Answer

Studio William is designed in Stratford-upon-Avon, in the Cotswolds, England, by founder and industrial designer William Welch. Our cutlery is crafted using a combination of industrial processes and hand finishing, with every piece quality-controlled before despatch.

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